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Prompt Chatbot is a type of chatbot that uses prompts or pre-written conversation starters to engage with users. Unlike traditional chatbots that rely on complex algorithms and natural language processing to understand and respond to user input, prompt chatbots offer users a set of options to choose from to continue the conversation. These options are often presented as buttons or menus and can cover a wide range of topics related to the chatbot’s purpose. Prompt chatbots are often used in customer service settings or for simple tasks such as scheduling appointments, ordering food, or providing basic information. They are relatively easy to develop and can provide a seamless and efficient user experience. However, prompt chatbots may not be suitable for more complex or open-ended conversations, as they do not have the same level of flexibility as other types of chatbots.
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